1. Agreement to Terms

By accessing or using Model Horse Hub (“the Platform”), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Platform. We may update these terms from time to time, and continued use constitutes acceptance of any changes.

2. Eligibility

You must be at least 13 years of age to create an account. If you are under 18, you represent that you have your parent or guardian's permission to use the Platform. Model Horse Hub is intended for personal, non-commercial collection management and hobby community use.

3. Your Account

You are responsible for maintaining the security of your account credentials. You agree to:

• Provide a valid email address
• Keep your password secure and not share it with others
• Notify us immediately if you suspect unauthorized access
• Not create multiple accounts for the purpose of abuse or manipulation

Your display alias must not impersonate another person, use offensive language, or violate the rights of others.

4. Your Content

You retain full ownership of all content you upload to Model Horse Hub, including photos, descriptions, and collection data. By making content public (e.g., sharing a horse in the Show Ring), you grant us a limited, non-exclusive license to display that content on the Platform.

You agree not to upload content that:

• You do not own or have the right to share
• Contains illegal, abusive, or harmful material
• Infringes on any third party's intellectual property rights
• Contains malware, spam, or deceptive content
• Depicts anything other than model horses, tack, props, or hobby-related items

We reserve the right to remove content that violates these guidelines.

5. Commerce & Safe-Trade

Model Horse Hub provides communication and coordination tools (messaging, offers, PIN-based transfers) to facilitate transactions between users. However:

• We are not a payment processor. All payments are arranged directly between buyer and seller through external services (PayPal, Venmo, etc.). Model Horse Hub does not handle, hold, or process money.
• We are not a party to transactions. When you buy or sell a model, the transaction is between you and the other user. We provide tools to coordinate, but we are not responsible for the outcome.
• Use good judgment. We provide safety features like off-platform payment warnings and rug-pull protection, but ultimately you are responsible for verifying the identity and trustworthiness of other users.
• Reviews attach to real transactions only. A review can only be left on a verified completed trade. You may retract a review you wrote; the reviewed party can never edit or remove reviews about them.

Paid Subscriptions

Model Horse Hub offers optional paid tiers (such as MHH Pro) billed through Stripe. Core collection and trust features are free and always will be. Paid subscriptions renew automatically each billing period until cancelled. You can cancel at any time — from your Stripe receipt emails or by contacting us — and cancellation stops future charges. If a renewal payment fails, paid features may be suspended until payment succeeds. Fees already paid are non-refundable except where required by law; if something went wrong, contact us and we'll make it right.

7. Hoofprint Provenance

Hoofprint records are designed to be a permanent, trustworthy provenance trail for model horses. By using Hoofprint, you understand that:

• System provenance events (ownership transfers, show results, customization records) cannot be edited or deleted through the platform — they are the horse's permanent record
• When you transfer a horse, the Hoofprint history travels with the horse to the new owner
• Your display alias will appear in the ownership chain of any horse you've owned
• Financial vault data (prices, values) is never included in Hoofprint transfers

8. Intellectual Property

The Model Horse Hub platform, including its design, code, features, and branding, is the intellectual property of Model Horse Hub. Reference data (mold names, release names, manufacturer information) is sourced from publicly available catalogs and community databases.

“Hoofprint” is a feature name used by Model Horse Hub. Breyer, Stone, and all other manufacturer names are trademarks of their respective owners and are used for reference purposes only.

9. Disclaimers & Limitations

• The Platform is provided “as is” without warranties of any kind, express or implied.
• We do not guarantee the accuracy of reference data, market prices, or AI-generated mold identifications. These are provided as helpful tools, not authoritative sources.
• We are not responsible for losses resulting from transactions between users, including fraud, misrepresentation, or shipping damage.
• We may experience downtime for maintenance or updates. We will make reasonable efforts to minimize disruption.
• Our total liability for any claim related to the Platform is limited to the amount you have paid us in the twelve months before the claim (for free accounts, zero).

10. Account Termination

You may delete your account at any time from your Settings page. Deletion anonymizes and permanently locks your account: your alias, bio, avatar, and message contents are removed or scrubbed, your horses are hidden from public view, and you can no longer sign in. Hoofprint provenance records and show results remain intact in anonymized form, as they are part of each horse's history, not your account — including for horses you transferred to other users. To request removal of specific content beyond this, contact us.

We may suspend or terminate accounts that violate these Terms, engage in abuse, or threaten the safety of other users.

11. Governing Law

These Terms are governed by the laws of the United States. Any disputes will be resolved through good-faith negotiation first, and if necessary, through binding arbitration.

12. Questions?

If you have questions about these Terms, please reach out via ourContact page.